Copa Capital Group LLC (hereinafter “Company,” “We,” “Us,” “Our”) is committed to protecting your privacy and providing exceptional service. This document outlines our Terms and Conditions governing your use of our services and interactions with our website. By using our services or website, you agree to these Terms and Conditions. Please read them carefully and contact us if you have any questions.
By providing us with your contact information, you consent to receive communications from us regarding your loan and/or account, regardless of any prior decisions to opt-in or opt-out of such communications. This may include calls or messages from our agents, representatives, or employees to any telephone number or physical or electronic address you have provided. We may contact you through SMS messages (including text messages), calls with prerecorded messages or artificial voice, and auto-dialed or automatic texting systems. If we contact you, we may leave messages on your answering machine, voicemail, or send text messages. By providing your phone number, you permit us to contact you via SMS, calls, and messages, including prerecorded, artificial voice, and auto-dialed messages. We may also use numbers associated with your account for such communications. You confirm that the phone numbers you provide are valid and that you are authorized to receive calls on them. If you change or stop using a phone number, please notify us promptly. Note that your cellular or mobile provider may charge you based on your plan. We may also use any email address you have provided for communication. Please be aware that we may record phone calls between you and our representatives for quality monitoring purposes, as permitted by law.
By signing any related documentation, you authorize Copa Capital Group LLC (“Copa Capital Group”) and its representatives, successors, assigns, and designees (“Recipients”) involved in or acquiring commercial loans with daily repayment features or purchases of future receivables, including Merchant Cash Advance transactions, to obtain consumer or personal, business, and investigative reports and other information about you, such as credit card processor statements and bank statements, from consumer reporting agencies like TransUnion, Experian, and Equifax, and other credit bureaus, banks, creditors, and third parties. You also consent to the transmission of this application form and any obtained information to the Recipients and authorize the release of any information about you from creditors or financial institutions to Copa Capital Group LLC and the Recipients.
We collect information from the following sources:
We do not sell or transfer your personal information to third parties without your consent. We may disclose information to execute transactions you have requested or to fulfill our contractual obligations. We may also share information with service providers performing business operations for us or as required by law. In the event of transferring or selling your account or our business assets, information may be shared accordingly.
You have the right to opt-out of having your personally identifiable information used for certain purposes. By providing your information to us, you consent to the collection, use, and disclosure of your personal information as described. To withdraw your consent, you may contact us by phone or in writing/email:
2810 N Church St, Wilmington, DE 19802
E-mail: deals@copcapcapitalgroup.com
We implement physical, electronic, and procedural controls to protect your information in compliance with government standards. Access to your information is restricted to employees, agents, and contractors who need it to perform their duties. For your security, avoid sharing your personal information or password with anyone. Although we strive to ensure the security of your data, no transmission or storage method is completely secure.
These Terms and Conditions apply to both current and former customers. For any questions, please contact Copa Capital Group LLC at:
deals@copcapcapitalgroup.com
Any dispute, claim, or controversy arising from or related to these Terms and Conditions will be resolved through arbitration in Walpole, Massachusetts, before one arbitrator, to the fullest extent permitted by law.
We may update these Terms and Conditions periodically. We will notify you of significant changes by posting the new Terms on our website or through other means. Continued use of our services after changes constitutes acceptance of the updated Terms.